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Support

We read every message and usually reply within 48 hours.

Questions, bugs, feedback or data requests:
support@aydidit.app

Email us

To help us help you faster, include your iPhone model, iOS version and the email you use to sign in to AYDIDIT.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings → your name → Subscriptions → AYDIDIT and tap Cancel Subscription, or go directly to apps.apple.com/account/subscriptions. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Deleting the app does not cancel your subscription.

How do I get a refund?

Payments go through Apple, so refunds are handled by Apple and we can't issue them ourselves. Request one at reportaproblem.apple.com, sign in with your Apple ID, then choose “Request a refund”.

I already paid but the app asks me to subscribe again

On the subscription screen, tap Restore purchases. Make sure you are signed in to the App Store with the same Apple ID you used to subscribe. If it still doesn't work, email us.

I'm not receiving reminders

Check that notifications are allowed for AYDIDIT in iPhone Settings → Notifications → AYDIDIT, then set your reminder times in the app under Profile → Settings → Notifications.

How does a day get validated?

A day is validated when you complete at least 80% of the habits due that day. Validated days grow your streak and earn XP.

Delete your account and data

You can delete your account at any time, directly in the app:

  1. Open AYDIDIT and go to Profile.
  2. Tap Edit profile, then Delete account.
  3. Confirm. Your account and all of its data (vision board, photos, goals, habits, history) are permanently deleted.

Deleting your account does not cancel an active App Store subscription: cancel it in your Apple settings as well (see above). If you can no longer access the app, email support@aydidit.app from the address linked to your account and we will delete it for you.

Your data and privacy

To request a copy of your data, a correction, or to exercise any other privacy right (including under the GDPR), email support@aydidit.app. Read our Privacy Policy and Terms of Service for details.

Publisher

AYDIDIT is published by Novera Technologies LLC, Wyoming, United States. See the legal notice.